![]() ![]() In the "Describe Problem" section, review the "Detailed Description" for the fault details. In the "Select Product" section, review the Support Identifier and Product Name. In the "Draft Service Requests" section, click on Service Request. This draft will remain active for the next 30 days.Ĭlick on "Service Requests" in the menu area. One of your customer's systems has logged an Automatic Service Request with Oracle.Ī draft Service Request has been created within My Oracle Support. Please use My Oracle Support for assistance.įrom: Oracle ASR: Service Request Created The Oracle Auto Service Request documentation can be accessed on. Note, to approve an ASR Pending activation, your My Oracle Support account must have the administrator privilege for the Support Identifier associated with the asset. Assets).Īssets with an Active status are enabled and Service Requests specific fault events for these assets will cause Service Requests to be created.Īssets with a Pending status require approval in My Oracle Support. Please login to My Oracle Support to see the status of your Oracle Auto Service Request (ASR) assets. ![]() Serial#: has changed activation status to: ASR has been De-Activated. ![]() Your Auto Service Request (ASR) asset has changed activation status. ![]()
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